Returns & Exchanges
At Club Magic Hour, we want every sip to be a moment of pure bliss. If your tea or accessories do not meet your expectations, our simple return process ensures your satisfaction remains our top priority.
Review Policy
Ensure your items are eligible for return by verifying they are in their original packaging and were purchased within the last 30 days.
Contact Support
Email our concierge team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack & Ship
Securely package your items with the RMA clearly marked on the exterior and drop the parcel off at any authorized shipping carrier.
Receive Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method or provide store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing